FAQ

Updated: August 25, 2026

What is offered and how is it shipped?

The catalog includes Accessories, Blush, Bronzer, Brow, Brush, Bundle, Concealer, Custom Bundle, Eyeliner, Eyeshadow. Free delivery is not assumed and is shown only when checkout confirms it. Preparation is generally about 1–2 business days, with estimated shipping of roughly 2–4 business days and no guaranteed delivery date.

Are change-of-mind returns allowed?

They are. A defective or non-defective item can be requested for return by mail or exchange within 30 days of delivery, including when the customer changed their mind or chose the wrong product. A non-defective return must be new, unused, in original condition, and accompanied by all original packaging, tags, and accessories. A free label is supplied inside the package, and no restocking fee is charged.

How are item problems and refunds handled?

Do not mail an item before approval. Send the order number and checkout email plus the issue details; photos or video are required for damage, defects, incorrect goods, or missing pieces. We process an approved refund within 10 days to the original payment method. Exchanges remain subject to inventory.

How can I pay or learn about privacy?

Checkout presently verifies these methods: none because no payment provider is currently enabled at checkout. Necessary cookies and optional analytics or advertising-measurement tools may be used as detailed in the Privacy Policy. The contact section follows, while each complete policy can be reviewed on its named information page.

Email: thimai873937@gmail.com

Mailing address: 172 Platte River Access Rd, Laramie, Wyoming, United States, 82070

Phone: (931) 704-5245